Shammout, Ahmad Bahjat, and Ahmad Khaled Jawazneh. “The Effect of Implementing Total Quality Management (TQM) on the Performance of Employees: A Field Study on Private Service Organizations in Amman”. Jordan Journal of Business Administration 18, no. 1 (April 4, 2022). Accessed May 15, 2024. http://jjournals.ju.edu.jo/index.php/JJBA/article/view/24.