Jordan Journal of Business Administration http://jjournals.ju.edu.jo/index.php/JJBA <p>The Jordan Journal of Business Administration (JJBA) is a peer refereed journal and is the outcome of collaboration between the Ministry of Higher Education and the University of Jordan. The JJBA is dedicated to achieving the highest standards and requirements of academic research in business, to publish articles which will benefit academics as well as practitioners of business, and contribute to the accumulative body of knowledge, both domestically and globally. Jordan Journal of Business Administration (JJBA) is committed to upholding the highest standards of publication ethics and takes all possible measures against any publication malpractices. All authors submitting their works to the journal for publication as original articles attest that the submitted works represent their authors’ contributions and have not been copied or plagiarized in whole or in part from other works. The authors acknowledge that they have disclosed all and any actual or potential conflicts of interest with their work or partial benefits associated with it. In the same manner, the journal is committed to objective and fair peer-review of the submitted works for publication and to prevent any actual or potential conflict of interests between the editorial and review personnel and the reviewed material. Any departures from the above-defined rules should be reported directly to the Editor, who is unequivocally committed to providing swift resolutions to any of such a type of problems.</p> en-US jjba@ju.edu.jo (Zainab Al-Dabouqi) arana@ju.edu.jo (Rana Abulaila) Thu, 18 Apr 2024 10:48:12 +0200 OJS 3.3.0.8 http://blogs.law.harvard.edu/tech/rss 60 Understanding the Relationship between Assistive Technologies and Disabled People’s Entrepreneurship http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2010 <p>This research aims to enhance our understanding of the relationship between assistive technologies (ATs) and disabled entrepreneurs, specifically who these latter are and how they perceive the value of assistive technologies. Nineteen in-depth semi-structured interviews were carried out remotely with disabled self-employed individuals from France to answer the research question. Semantic analysis was used to make sense of and synthesize the main emerging ideas. The results identified five themes grouped into three main categories. The first is related to the description of the disabled entrepreneurs’ profile, which goes beyond the classic categorization of entrepreneurship. They have developed through their experiences some specific entrepreneurial competencies: personal self-knowledge, self-management, self-awareness, self-assertion, resilience, persistence, courage, emotional intelligence, innovation and adaptability. The second is related to the perceived value of assistive technologies to disabled entrepreneurs and their impact on their daily life. In fact, the disabled entrepreneurs’ use of assistive technologies was found to have implications for the enhancement of their social inclusion and quality of life by gaining more independence, self-control, self-confidence and self-esteem, as well as knowledge and skills. Finally, despite the personal and professional benefits of assistive technologies, issues of digital accessibility were noted as challenges (desires for future assistive technological devices).</p> Khaled Tamzini Copyright (c) 2023 Khaled Tamzini https://creativecommons.org/licenses/by-nc/4.0 http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2010 Thu, 18 Apr 2024 00:00:00 +0200 Factors Affecting the Level of Key Audit Matters Disclosure: Evidence from Jordan http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2008 <p>The current study aimed at investigating the level of disclosure of Key Audit Matters (KAMs) in the audit reports of Jordanian companies listed in the Amman Stock Exchange (ASE) as required by the International Standard on Auditing 701 (ISA 701). The study also aimed at examining the factors affecting the level of KAM disclosure. In order to accomplish the objectives of the current study, 324 annual audit reports from 2017 through 2019 of 108 companies are examined. Potential KAM issues are recognized through companies' audit reports, while corporate characteristics are gathered from companies' annual reports. Three major analytical methods are applied to analyze the defined model and the recruited data, including descriptive statistics, correlation and ordinary least squares (OLS) regression analysis. The results of the study demonstrate that the mean of KAM-disclosure level is 1.58, which is considered to be relatively low. Positive relationships are attested between the number of KAMs disclosed and the independent variables: size, leverage, indebtedness, auditors’ fees and big-four (audit firm size). However, the results suggest that there are negative relationships between the level of KAMs disclosed and two independent factors: profitability and modified opinions. Additionally, the results of the study revealed that accounts’ receivables and provisions represent the highest level of KAM reporting ratio. This study significantly contributes to the body of literature addressing the awareness of KAM-disclosure level and its determinant factors in Jordan. The study recommends that KAM disclosure in Jordan should receive more attention from preparers and users of financial statements.</p> Khalid Ali Alduneibat Copyright (c) 2023 Khalid Ali Alduneibat https://creativecommons.org/licenses/by-nc/4.0 http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2008 Thu, 18 Apr 2024 00:00:00 +0200 The Influence of Cultural Differences on Customer Satisfaction: The Case of Amman Airport (QAIA) http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2006 <p>Cultural differences between airport employees and passengers can substantially impact how those passengers evaluate and judge the quality of services provided to them at airports. In this regard, the present study aims to investigate whether the differences in cultural backgrounds between customers and airport employees affect the customers' comfortability and satisfaction while using Amman Airport. The data was collected <em>via</em> a questionnaire to measure customer satisfaction and comfortability. In addition, demographic factors, like age, gender and education, were also taken into consideration. The study sample includes purposively selected 100 passengers. For data analysis, SPSS 22.0 software was used. While customer satisfaction and comfortability vary with education and nationality, they do not show significant differences based on gender and age. However, there is a significant impact of cultural comfortability of passengers on their satisfaction.</p> Murad Alhmoud, Sümeyye Kuşak Copyright (c) 2023 Murad Alhmoud, Sümeyye Kuşak https://creativecommons.org/licenses/by-nc/4.0 http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2006 Thu, 18 Apr 2024 00:00:00 +0200 Mediating Influence of Goal Orientation in Teams of Petroleum Industry http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2011 <p>Past research on teams lists various factors that impact team effectiveness. This research paper studies the factor ‘goal orientation’, which measures the capacity of a multi-disciplinary team to remain focused on the team goal. The findings of this paper are based on qualitative research with analysis of in-depth interviews of senior team leaders and team members in two major Indian petroleum-exploration companies. The findings propose a conceptual framework for goal orientation in teams of the industry. The framework brings out three factors of ‘goal orientation’: (1) self-efficacy, (2) self-set goals and (3) performance. The most important research finding is the role of these factors of ‘goal orientation’ in the team model, where goal orientation mediates teams through the first two factors and moderates teams through the third. Based on the findings, this study recommends that ‘goal orientation’ in individuals should be the main criterion to choose members for teams in the industry. ‘Goal orientation’ is more important than other criteria, like task orientation or competency.</p> Debasish Mukherjee, Nitin Arora Copyright (c) 2023 Debasish Mukherjee, Nitin Arora https://creativecommons.org/licenses/by-nc/4.0 http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2011 Thu, 18 Apr 2024 00:00:00 +0200 The Online Behavioural Advertising Tripod: Understanding the Linkages between Users’ Knowledge, Privacy Concerns and Customers’ Attitude http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2009 <p>Online Behavioural Advertising (OBA) is a marketing technique of providing personalized advertisements to targeted customers, because it involves personal data collection that consumers feel privacy-conscious. This study aims to establish interlinkages between the knowledge about OBA, privacy concerns, customer atitude and OBA acceptance in the context of Indian consumers. Based on literature review, it was identified that the knowledge about OBA and privacy concerns are the two consumer-controlled factors. A study framework was developed to guide the study based on literture review.</p> <p>With the help of an online survey, a sample of 104 responses was collected and the results were identified with equal number of males and females. The results suggest that increasing the knowledge about OBA with reduction in the privacy concerns is the need of the hour. Marketers and other stakeholders must work to increase the knowledge about OBA among consumers. Reducing the privacy concerns could increase the positive attitude towards OBA. This will further increase the chances of OBA acceptance. The observations of the current study could be used by future researchers as well as by marketers while formulating their policies involving targeting advertising.</p> Priyanka, Sadaf Siraj Copyright (c) 2023 Priyanka, Sadaf Siraj https://creativecommons.org/licenses/by-nc/4.0 http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2009 Thu, 18 Apr 2024 00:00:00 +0200 Effect of Islamic Entrepreneurship Mind-programming on Entrepreneurial Performance in Jordan http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2007 <p>The purpose of this study is to explore the Islamic entrepreneurship phenomenon within the Jordanian context by focusing on the individual’s/Muslim mindset and how it affects the success of firms. The paper specifically seeks to examine the effect of Islamic entrepreneurship mind-programming on entrepreneurial performance through entrepreneurial motivation as a mediating variable. This study was conducted in Jordan. The population of the study consists of Muslimpreneurs who met the criteria of being; Muslims and entrepreneurs, working in Jordan and working in a registered company. The study targeted a convenient sample of entrepreneurs (business founders, co-founders, employees, … etc.) in Jordan. A survey questionnaire was adopted for data collection. A sample of 95 respondents was investigated. The SPSS program was used to conduct several methods of analysis, such as simple, multiple and hierarchical regression which aimed to test the study hypotheses. The findings of the study showed that Islamic entrepreneurship mind-programming affects entrepreneurial motivation positively. Entrepreneurial motivation affects entrepreneurial performance positively too. It was also found that entrepreneurial motivation mediates the effect of Islamic entrepreneurship mind-programming on entrepreneurial performance.</p> Hadeel Marwan Alomari, Shafig Ibrahim Al-Haddad Copyright (c) 2023 Hadeel Marwan Alomari, Shafig Ibrahim Al-Haddad https://creativecommons.org/licenses/by-nc/4.0 http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2007 Thu, 18 Apr 2024 00:00:00 +0200 Internet of Things "IoT" and the Quality of Decision-making during the Covid-19 Pandemic: A Perspective of Accounting Managers within the Jordanian Industrial Sector http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2012 <p>The current study investigates the influence of adopting internet of things (IoT) within the field of accounting in order to enhance and support a better decision-making process during the COVID-19 pandemic. The study sheds light on this issue from the perspective of managers and leaders within the Jordanian industrial sector. Variables of IoT specifications within the accounting field were taken into consideration, including (AI and cloud computing, real-time data, streamlining accounting operations, minimizing auditing efforts and efficiency of workforce management) as independent variables, while (quality of accounting decision-making) was considered as the dependent variable. A quantitative approach was employed, through an online-uploaded questionnaire distributed to a sample of (143) accounting managers within industrial organizations in Jordan. SPSS, v. 27 was used and the results of the study proved the acceptance of the main hypothesis, stating that "IoT has the ability to present better quality of accounting decisions during the COVID-19 pandemic". The results also indicated that the variables of IoT were influential, where the variable (minimizing auditing efforts) scored a medium correlation and explained 43.3% of the variance, in comparison to the least influential variable which appeared to be AI and cloud computing with a medium correlation explaining 25.7% of the variance. The study recommended the necessity of conducting analysis of possible risks in a clear and comprehensive manner in order to highlight the prediction, evaluation and treatment of occurring problems in the future.</p> Adel M. Qatawneh, Enas M. Al-Lozi, Nurah M. Al-Lozi Copyright (c) 2023 Adel M. Qatawneh, Enas M. Al-Lozi, Nurah M. Al-Lozi https://creativecommons.org/licenses/by-nc/4.0 http://jjournals.ju.edu.jo/index.php/JJBA/article/view/2012 Thu, 18 Apr 2024 00:00:00 +0200