AL-HASHEM, A. O. . .; AL-LAHAM, M. M. .; ALMASRI, A. K. E-Personalization and E-Customization Model for Enhancing E-Customer Satisfaction in the Case of Covid-19: Empirical Evidence from Banking Sector in Jordan. Jordan Journal of Business Administration, [S. l.], v. 18, n. 2, 2022. Disponível em: https://jjournals.ju.edu.jo/index.php/JJBA/article/view/33. Acesso em: 19 jun. 2025.