البحث الإجرائي كدور للمديرين: إطار عام مرتكز على واقع الممارسة المهنية

المؤلفون

  • Ahmed Husain Ebrahim
  • Subhadra Ganguli

الكلمات المفتاحية:

البحث الإجرائي، البحث التطبيقي، أدوار إدارية، باحث تنفيذي، مدير

الملخص

على الرغم من أن البحث الإجرائي (Action Research) قد تمت الإشارة إليه على نطاق واسع في الأدبيات كمشروع حصري للتعلم القائم على التطبيق ويتم تنفيذه بشكل أساسي من خلال التعليم العالي، فإنه - وفقاً لأفضل ما توصلنا إليه من معرفة- لم تقترح أي دراسات سابقة أن يتم تطبيق البحث الإجرائي كدور أصيل على مستوى الممارسات الإدارية. لذلك، تلقي هذه الدراسة الضوء على تلك الفجوة الراهنة بمراجعة الأدبيات لدعم الدليل بأهمية ممارسة المديرين البحث الإجرائي كدور إداري جوهري للتعلم والتغيير دون أن يكون ذلك بالضرورة ضمن ارتباطهم في برنامج أكاديمي. من خلال مراجعة الأدلة المتعلقة بخصائص البحث الإجرائي من حيثية النهج والتطبيق في الأدوار الإدارية المختلفة، وباكورة ممارسته، تقدم الدراسة إطاراً عملياً للبحث الإجرائي يتمحور حول الواقع المهني، وذلك لدعم المديرين في الاضطلاع بدور الباحث الإجرائي بشكل ذاتي وضمن نطاق عملهم. يتضمن هذا الإطار ستة محاور، وهي العملية الدورية للبحث الإجرائي، وجمع البيانات وتحليلها، وأنشطة التجارب، والمعرفة التطبيقية، والتغيير أو التحسين المستند على الأدلة، وإيجاد باحثين تنفيذيين. تتأثر هذه المحاور جذرياً بثلاثة مؤثرات هي: السلوك الإداري في البحث، والمشاركة ومجموعات العمل، وثقافة الإدارة القائمة على البحث. وينطوي هذا الإطار المقترح على ضرورة تصميم سياسات تنظيمية فاعلة تهدف إلى دمج البحث الإجرائي في الممارسات الإدارية واستراتيجيات تنمية الموارد البشرية الإدارية.

المراجع

Abubakar, A.M., Elrehail, H., Alatailat, M.A., & Elçi, A. 2019. Knowledge Management, Decision-making Style and Organizational Performance. Journal of Innovation & Knowledge, 4 (2): 104-114.

Abuzaid, A.N. 2018. Employees’ Empowerment and Its Role in Achieving Strategic Success: A Practical Study on Jordanian Insurance Companies. Jordan Journal of Business Administration, 14 (4): 641-660.

Abuzaid, A.N., & Al-Rawashdeh, E.T. 2020. The Effect of High Involvement Management Practices on Achievement Motivation of Aqaba Special Economic Zone Authority Employees. Jordan Journal of Business Administration, 16 (4): 834-854.

Adelman, C. 1993. Kurt Lewin and the Origins of Action Research. Educational Action Research, 1 (1): 7-24.

Afify, M. 2008. Action Research: Solving Real-world Problems. Tourism and Hospitality Research, 8 (2): 153-159.

Alharthy, A.A.M. 2018. The Role of Knowledge Creation Process in Enhancing Organizational Resilience and Performance. Ph.D. Dissertation, University of Technology Sydney, Ultimo, Australia.

Bareham, J., Bourner, T., & Stevens, G. R. 2000. The DBA: What Is It for? Career Development International, 5 (7): 394-403.

Bisoux, T. 2009. Solving the Doctoral Dilemma. BizEd, 24-27.

Burns, D. 2007. Systemic Action Research. Bristol: Policy Press.

Canterino, F., Cirella, S., & Shani, A. 2018. Leading Organizational Transformation: An Action Research Study. Journal of Managerial Psychology, 33 (1):15-28.

Carroll, D. 2016. Managing Value in Organizations: New Learning, Management and Business Models. United Kingdom: Routledge.

Carter, S., & Little, M. 2007. Justifying Knowledge, Justifying Method, Taking Action: Epistemologies, Methodologies and Methods in Qualitative Research. Qualitative Health Research, 17 (10): 1316-1328.

Cassell, C., & Johnson, P. 2006. Action Research: Explaining The Diversity. Human Relations, 59 (6): 783-814.

Clyde, L.A. 2006. The Basis for Evidence‐based Practice: Evaluating the Research Evidence. New Library World, 107 (5/6): 180-192.

Coghlan, D., & Brannick, T. 2014. Doing Action Research in Your Own Organization. Los Angeles, Calif., Sage.

Coghlan, D., & Shani, A. 2016. Action Research in Business and Management. 1st Edition, Los Angeles: Sage Publications.

Collier, J. 1945. United States Indian Administration As a Laboratory of Ethnic Relations. Social Research: An International Quarterly, 12 (3): 265-303.

Cooke, H. 2016. An Action Research Study of a Leadership Development Programme in the Hotel Industry. Doctoral Thesis, London Metropolitan University, London, United Kingdom.

Corey, S. 1953. Action Research to Improve School Practice. New York: Teachers College, Columbia University.

Coughlan, P., & Coghlan, D. 2002. Action Research for Operations Management. International Journal of Operations & Production Management, 22 (2): 220-240.

Dent, E. 2002. Developing Scholarly Practitioners: Doctoral Management Education in the 21st Century. In: C. Wankel and R. Defillipi, Eds., 2002. Rethinking Management education for the 21st Century. Greenwich: Information Age Pub.

Drucker, P. 2007. Management Challenges for the 21st Century. London: Routledge.

Eden, C., & Huxham, C. 1996. Action Research for Management Research. British Journal of Management, 7: 75-86.

Efron, S., & Ravid, R. 2013. Action Research in Education. New York: Guilford Press.

Espinoza, R. 2008. Reflections on Using Action Research to Introduce ICT Developments to Support Doctoral Students. Working Papers of the Warwick SUMINER Group, 4: 47-58.

French, S. 2009. Action Research for Practicing Managers. Journal of Management Development, 28 (3): 187-204.

Githens, R. 2015. Critical Action Research in Human Resource Development. Human Resource Development Review, 14 (2): 185-204.

Greenwood, D., & Levin, M. 2007. The Future of Universities: Action Research and the Transformation of Higher Education. In: Peter Reason and Hilary Bradbury (Eds.), Handbook of Action Research. 2nd Edn., Los Angeles: Sage Publications, 211-226.

Gummesson, E. 2000. Qualitative Methods in Management Research. Thousand Oaks, Calif., Sage Publ.

Hinkelmann, K., & Kempthorne, O. 2005. Design and Analysis of Experiments: Advanced Experimental Design, Vol. 2. New Jersey: John Wiley & Sons.

Kang, C.M., Chiu, H.T., Hu, Y.C., Chen, H.L., Lee, P.H., & Chang, W.Y. 2012. Comparisons of Self‐ratings on Managerial Competencies, Research Capability, Time Management, Executive Power, Workload and Work Stress among Nurse Administrators. Journal of Nursing Management, 20 (7): 938-947.

Karlsen, J.I. 1991. Action Research As a Method. In: W.F. Whyte, Ed., Participatory Action Research. Sage Publications, New York, Ch.10.

Kemmis, S., & McTaggart, R. 2007. Participatory Action Research: Communicative Action and the Public Sphere. In: Denzin, N. & Lincoln, Y., Eds., Strategies of Qualitative Inquiry. Sage, Thousand Oaks, 271-330.

Levy, P., Tseng, S., Rosen, C., & Lueke, S. 2017. Performance Management: A Marriage between Practice and Science – Just Say “I Do”. In: M. Ronald Buckley, Anthony R. Wheeler & Jonathon R.B. Halbesleben (Eds.), Research in Personnel and Human Resources Management, 35: 155-213.

Lewin, K. 1946. Action Research and Minority Problems. Journal of Social Issues, 2 (4): 34-46.

Lim, C., Kim, M., Kim, K., Kim, K., & Maglio, P. 2018. Using Data to Advance Service: Managerial Issues and Theoretical Implications from Action Research. Journal of Service Theory and Practice, 28 (1): 99-128.

Lipsey, R., Carlaw, K., & Bekar, C. 2012. Economic Transformations. Oxford: Oxford University Press.

Majors, I. 2010. ICT and Knowledge Management Models for Promotion of SME Competitiveness. The International Journal of Technology, Knowledge and Society: Annual Review, 6 (3): 173-184.

Maklan, S., Knox, S., & Ryals, L. (2008). The Use of Action Research in Marketing Strategy Development. In: 37th European Marketing Academy Conference (EMAC 2008), Brighton, 27 May 2008.

Marshall, J., Coleman, G., & Reason, P. 2017. Leadership for Sustainability: An Action Research Approach. Oxfordshire: Routledge.

McNiff, J., & Whitehead, J. 2002. Action Research in Organizations. Hoboken: Taylor and Francis.

Mero, N. 2009. To Make Our DBA Program Work, We Knew We Had to Look at Models That Were Different from Traditional U.S. Models. BizEd, 28-31.

Mintzberg, H. 1975. The Manager’s Job: Folklore and Fact. Harvard Business Review, 56-62.

Mintzberg, H. 1989. Mintzberg on Management: Inside Our Strange World of Organizations. New York: Free Press.

Mohamed, M., Murray, A., & Mohamed, M. 2010. The Role of Information and Communication Technology (ICT) in Mobilization of Sustainable Development Knowledge: A Quantitative Evaluation. Journal of Knowledge Management, 14 (5): 744-758.

Nilsen, P. 2015. Making Sense of Implementation Theories, Models and Frameworks. Implementation Science, 10 (1). https://doi.org/10.1186/s13012-015-0242-0

Park, C. 2005. New Variant PhD: The Changing Nature of the Doctorate in the UK. Journal of Higher Education Policy and Management, 27 (2): 189-207.

Perry, C., & Sankaran, S. 2002. Method of Collecting and Analyzing Information While Conducting Action Research in Organizations for Academic Research, 15th World Congress of Sociology, Brisbane, Australia, July 7-13.

Perry, C., & Zuber-Skerritt, O. 1992. Action Research in Graduate Management Research Programs. Higher Education, 23 (2): 195-208.

Pfeffer, J., & Sutton, R.I. 2006. Evidence-based Management. Harvard Business Review, 84 (1): 62.

Phelps, R., & Hase, S. 2005. Complexity and Action Research: Exploring the Theoretical and Methodological Connections. Educational Action Research, 10 (3): 507-524.

Quinn, K. 2014. Action Research for Business, Non-profit and Public Administration: A Tool for Complex Times. Action Learning: Research and Practice, 11 (1): 104-106.

Reason, P. 2006. Choice and Quality in Action Research Practice. Journal of Management Inquiry, 15 (2): 187-203.

Reay, T., Berta, W., & Kohn, M.K. 2009. What's the Evidence on Evidence-based Management? Academy of Management Perspectives, 23 (4): 5-18.

Rousseau, D.M., & Olivas‐Luján, M.R.2015. Evidence-based Management. Wiley Encyclopedia of Management, 1-3. https://doi.org/10.1002/978111 8785317.weom110013

Salehi, F., & Yaghtin, A. 2015. Action Research Innovation Cycle: Lean Thinking As a Transformational System. Procedia-Social and Behavioral Sciences, 181: 293-302.

Salehi, F., & Yaghtin, A. 2015. Action Research Innovation Cycle: Lean Thinking As a Transformational System. Procedia-Social and Behavioral Sciences, 181: 293-302.

Sankaran, S., & Ranjan, M. 2010. Implementing Organizational Change Using Action Research in Two Asian Cultures. Paper Presented at PMI® Research Conference: Defining the Future of Project Management, Washington, DC. Newtown Square, PA: Project Management Institute.

Shani, A.B., & Pasmore, W.A. 1985. Organization Inquiry: Towards a New Model of the Action Research Process. In: D.D. Warrick (Ed.). Contemporary Organization Development: Current Thinking and Applications (438-448). Scott Foresman and Company: Glenview, ILL.

Smith, S., Jamieson, R., & Winchester, D. 2007. An Action Research Program to Improve Information Systems Security Compliance across Government Agencies. In: R. H. Sprague (Ed.). Proceedings of the 40th Annual Hawaii International Conference on System Sciences, 3-6 January 2007, Big Island, Hawaii: Abstracts and CD-ROM of Full Papers (1-10). Los Alamitos, Calif.: Institute of Electrical and Electronics Engineers (IEEE).

Stouten, J., Rousseau, D.M., & De Cremer, D. 2018. Successful Organizational Change: Integrating the Management Practice and Scholarly Literatures. Academy of Management Annals, 12 (2): 752-788.

Tangkar, M., & Arditi, D. (2000). Innovation in the Construction Industry. Civil Engineering Dimension, 2 (2): 96-103.

Taylor, F. 2012. The Principles of Scientific Management. Auckland: The Floating Press.

Tranfield, D., Denyer, D., & Smart, P. 2003. Towards a Methodology for Developing Evidence-informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14 (3): 207-222.

Vinkenburg, C., Koopman, P., & Jansen, P. 2001. Managerial Behavior and Decision-making; Personal and Situational Factors. In: C. Allwood and M. Selart (Eds.). Decision Making: Social and Creative Dimensions, 1st Edn., Netherlands: Springer, 211.

التنزيلات

منشور

2022-04-06

كيفية الاقتباس

Ebrahim, A. H. . ., & Ganguli, S. . . (2022). البحث الإجرائي كدور للمديرين: إطار عام مرتكز على واقع الممارسة المهنية. المجلة الأردنية في إدارة الأعمال, 18(2). استرجع في من https://jjournals.ju.edu.jo/index.php/JJBA/article/view/32

إصدار

القسم

Articles