Public Perception of Pharmacist's Role during COVID-19 Outbreak in Jordan


  • Anan S. Jarab College of Pharmacy, Al Ain University, Abu Dhabi, UAE.
  • Walid Al-Qerem Al-Zaytoonah University of Jordan, Jordan
  • Tareq L. Mukattash Jordan University of Science and Technology, Jordan.
  • Salam G. Alqudah Jordanian Royal Medical Services, Jordan
  • Lina Abu-Zaytoun Jordan University of Science and Technology, Jordan.
  • Ahmad Al-Azayzih Jordan University of Science and Technology, Jordan.
  • Maher Khdour Al-Quds University, Palestine.



COVID-19, Public, Perception, Pharmacist, Awareness, Health service, Jordan


Background: The pandemic COVID-19 requires collaborative teamwork by all healthcare professionals including Pharmacists who could help in combating epidemic diseases by providing several pharmaceutical services. Nevertheless, public perception of pharmacist’s role in providing health service is controversial

Methods: A cross-sectional web-based design validated survey of 25 items was used to explore patients’ opinion about pharmacist’s ability to provide different health services during COVID-19 pandemic. Exploratory factor analysis (EFA) was conducted to evaluate the best model for the questionnaire. The association between different demographic variables and awareness about pharmacist’s role was evaluated using Pearson correlation, Mann-Whitney u test and Kruskal–Wallis one-way analysis of variance.

Results: A total of 668 persons participated in the study. The mean (SD) of the respondent questionnaire scores was 97.1 (12.6) and the possible maximum score was 115 (12.9). Higher awareness score was associated with increased age, female gender, lower educational level, living out of Amman the capital, being college or university student or being employed in medical field.

Conclusion: The positive public perception toward pharmacist role shown in the present study enlighten the need to expand pharmacist role to be more engaged in providing different health services during the disaster or normal conditions.

Author Biographies

Anan S. Jarab , College of Pharmacy, Al Ain University, Abu Dhabi, UAE.

College of Pharmacy, Al Ain University, Abu Dhabi, UAE.

Department of Clinical Pharmacy, Faculty of Pharmacy, Jordan University of Science and Technology, Jordan.

Walid Al-Qerem, Al-Zaytoonah University of Jordan, Jordan

Department of Pharmacy, Faculty of Pharmacy

Tareq L. Mukattash , Jordan University of Science and Technology, Jordan.

Department of Clinical Pharmacy, Faculty of Pharmacy, Jordan University of Science and Technology, Jordan.

Salam G. Alqudah , Jordanian Royal Medical Services, Jordan

Department of Pharmacy

Lina Abu-Zaytoun, Jordan University of Science and Technology, Jordan.

Department of Clinical Pharmacy, Faculty of Pharmacy

Ahmad Al-Azayzih, Jordan University of Science and Technology, Jordan.

Department of Clinical Pharmacy, Faculty of Pharmacy, Jordan University of Science and Technology, Jordan.

Maher Khdour , Al-Quds University, Palestine.

Faculty of Pharmacy, Al-Quds University, Palestine.


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How to Cite

Jarab , A. S. ., Al-Qerem, W. . ., Mukattash , T. L. ., Alqudah , S. G. ., Abu-Zaytoun, L. ., Al-Azayzih, A. . ., & Khdour , M. . (2022). Public Perception of Pharmacist’s Role during COVID-19 Outbreak in Jordan. Jordan Journal of Pharmaceutical Sciences, 15(3), 365–377.